We are skilled at reviewing, developing, gathering, disseminating information and writing user documents, custom instruction manuals, how-to guides, cheat sheets, articles, and other supporting material to help communicate complex and technical information more easily.
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help and developer guides
- Create tutorials to help end-users use a variety of applications
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
- Create and maintain the information architecture
- Design, create and update educational training material & guides.
TRS Infotech Services has a Team of Technical writers that have worked extensively to create custom training material. Need instructional materials developed based on a specific topic?
- Collaborate with subject matter expert’s
- Make high-quality documentation that meets standards, is appropriate and easy to use
- Produce and distribute tutorials to help end-users use a variety of applications
- Create and maintain the information architecture
- Analyze and manage existing and potential content
- Research and collect usability feedback from clients
Projects completed (Technical Writing)
- 2020 -Matrix™ User guides created for 3 courses at Vancouver Island Real Estate Board
- 2019-2020 – WEBForms® User Training Manual created for Fraser Valley Real Estate Board who further distributed it to other boards for a cost. The guide is currently used extensively by members across Vancouver Island Real Estate Board, Victoria Real Estate Board & BC Northern Real Estate Board.