We are skilled at reviewing, developing, gathering, disseminating information and writing user documents, custom instruction manuals, how-to guides, cheat sheets, articles, and other supporting material to help communicate complex and technical information more easily. 

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture
  • Design, create and update educational training material & guides. 

TRS Infotech Services has a Team of Technical writers that have worked extensively to create custom training material. Need instructional materials developed based on a specific topic? 

  • Collaborate with subject matter expert’s
  • Make high-quality documentation that meets standards, is appropriate and easy to use
  • Produce and distribute tutorials to help end-users use a variety of applications
  • Create and maintain the information architecture
  • Analyze and manage existing and potential content
  • Research and collect usability feedback from clients

Projects completed (Technical Writing)

  • 2020 -Matrix™ User guides created for 3 courses at Vancouver Island Real Estate Board 
  • 2019-2020 – WEBForms® User Training Manual created for Fraser Valley Real Estate Board who further distributed it to other boards for a cost. The guide is currently used extensively by members across Vancouver Island Real Estate Board, Victoria Real Estate Board & BC Northern Real Estate Board.
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